Equality & Diversity

Target group – all members of staff

Course Objectives:

• Raise awareness of the difference between diversity & equality
• Legislative framework surrounding diversity & equality
• How equality & diversity impacts upon both service delivery & employment
• Cultural prejudices & assumptions
• Equal opportunity
• Diversity
• Similarity
• Difference adds value
• Managing inclusion
• Diversity management

A one day course with a certificate of attendance issued on completion.

We also offer the following courses:

• Customer care
• Dealing with conflict
• Time Management

Please contact us for details